Feedback from our customers
Feedback from our customers
Feedback from our customers
I have just had a security system fitted in my home by EMRES Security & Care Solutions Ltd. The system is state of the art and second to none. A fantastic addition is voice activation in the event of a fall or any condition where the panel or panic button cannot be accessed. This is an innovation which puts EMRES well ahead of any other company in this industry. The professionalism of Frank and his team is exceptional. The consideration of your needs is paramount to giving you a system to suit your individual needs. I would highly recommend EMRES to anyone who wants peace of mind and a system tailor made for their needs.
A huge thank you Frank. I.Hutton, East Kilbride
We asked Emres to install our alarm system last year which provided entry alarm to our property. We were impressed with the guidance of Frank and his team about what we could consider and our system has been fantastic. Following this we decided to ask Emres to install CCTV as well to further enhance our security system and I am so grateful for the skill and expertise of the team. Our system is second to none and picture quality of our CCTV system is unbelievable.
A.O'Neill, East Kilbride
Hi Frank ,thank you again for the excellent service, value for money, time, attention and products, would not hesitate to recommend Emres J. Bateman, South Lanarkshire.
Frank gave me a call and came to see me within an hour of my posting the job,. He was friendly, VERY knowledgeable and such a wide range of experience, he made me feel very confident he could do me a good job. He listened to me and recommended a system. The price quoted semed more than reasonable, so i decided to go with his recommendation straight away.
Frank arrived promptly as agreed to carry out the installation, alongside his recommended electrician (a spur to be installed) and got straight to work. During the installation i asked if i could add an item to the system, which Frank was able to do there and then. During the work, i was shown the system elements and what they could do and at the end Frank gave me a run through and answered my questions in plain English- something many "tech" trades are not good at! no HUMAN skills! Clean, efficient and friendly with a very interesting background and first class customer service , I was lucky to find him and would absolutely, wholeheartedly recommend him without reservation. Something I rarely say! " W.McLroy
Absolutely love the service provided, went well above the call of duty and helped install an amazing alarm system. Than you again for sorting me out !!! Amazing !!! Actor Gianni Capaldi
Just to say Frank, thank you so much for all your care and attention. We have a care system that we know will help us make sure J is safe. We can now hopefully look forward with confidence that we have done everything we can to protect him. We never thought we would have found someone who understood and could give us something that was so bespoke, future proof and at an incredible price! Thank you again.KM, Cumbernauld
I had frank out to install my house alarm his skills are second to none his knowledge of alarms is brilliant he will not sell you something you don’t need I highly recommend this guy/or company to anyone such a genuine guy thanks again frank from mark five stars folks. Mark C, Glasgow.
Frank is very knowledgeable, straightforward and extremely professional. He fitted a fantastic system at a competitive price. I can't recommend him enough. David, Port Seton.
Frank was a very professional individual and explained exactly what he was doing through the insulation of the alarm system. At no time did he install anything that was not required and the cost was reasonable for the amount of work carried out. He even made a return call as a follow up, enquiring if I was satisfied as to how the system was working and met with my expectation, which it did. I would certainly recommend EMRES. Michael J, Lanark
Brilliant. Came when they said they would and had the alarm working within 20 minutes. Gave me good advice as to what went wrong and went to the trouble of ordering a new battery for me. I will recommend them to my neighbours and will write their contact details on the control panel so's if I ever need someone in future I'll know who to phone. Quentin , Airdrie
Frank was great, expert in his field and great at tailoring the package to my needs. Trustworthy and competent, I would recommend to anyone who has moved into new house and wants piece of mind and thorough security. Lewis R, Motherwell
Pleasant and helpful and willing to take time to explain the problem and what was required to be done. Certainly was anxious to give value for money.
Someone I would be pleased to recommend to others. Ann B, Airdrie
Had Frank out to service an alarm system and his work was excellent. A very chatty and extremely knowledgeable guy! Nothing was a hassle and we'd be happy to recommend him. Scott J, Glasgow
Brilliant service from start to finish with Frank. Outstanding piece of kit, easy to use and great comms afterwards when we had any questions. Would 100 per cent recommend. CL, Viewpark.
Excellent service, can highly recommend. Extremely helpful and explained everything. Frank knows his stuff!! If ever get stuck he will be first person we call. CB, Girvan
“Highly professional with a superior knowledge of security systems and security assessment. Would definitely recommend to anyone A+++ “JB, Musselburgh
Called Frank last night and he came this morning.This man was so competent and explained my alarm system and repaired it.I couldn't be more impressed.I now feel much more confident in the security of my home. I will gladly recommend this chap to anyone without hesitation. Connie R,Glasgow
Fantastic service from Frank- thorough consultation, flexible with packages and timescales in order to meet our needs just before Christmas! Greatly appreciated and will be recommending to all. thanks again, L and B, Edinburgh
Frank did a terrific job fitting a state of the art alarm system at an incredible price. Similar equipment from a national alarm fitter would have cost three times the price.
Frank talked us through the options and at no point made any attempts to pressurise us into buying something we didn’t need.
The install took approx two and a half hours and Frank talked us through the operation of the panel as well as the app.
I can’t recommend EMRES highly enough - if only all tradesmen took this much pride in their work! Simon B. Airdrie
Frank is a very well organised and pro-active individual. He is ruthless in pursuing company loss and preventing it. Asda Stores were pioneers in the Retailers Against Crime Scotland initiative and Frank was selected to ensure all Scottish stores complied with the strict Data Protection requirements as well as being the day to day link with all the initiatives partners including the Association of Chief Police Officers – Scotland. He is also very technically competent and was also responsible for the installation and management of all covert fraud investigations in Scotland. In short a well-qualified, highly motivated individual who will deliver results. David Westoby, PG Dip Regional Brand Protection/Security Manager, EMEA
Lovely guy! Reasonable pricing all round great alarm system which is easy to operate! No mess all very neat inside and outside house! Would defo recommend! Natalie G, Glasgow
Just had Emres Security Systems replace our old alarm with a new wireless Alarm and CCTV system. Frank provided an excellent service throughout from our initial discussions on the system requirements to the final installation. It was a pleasure to deal with Frank and we would have no hesitation in recommending Emres Security Systems to our friends and family David, Livingston
Thanks to Frank for his advice as well as the additional tweaks and add-ons besides the original upgrades we had asked for. Great service and happy to recommend. Angie, Hamilton
“In this day and age, it’s hard to find a company you can trust. EMRES - Security Intruder Alarms & CCTV was recommended to me by a friend, and now I know why – the quality of service I received was outstanding. Keep up the good work!” Gary R, Arbroath.
I have used EMRES services in the past and have always found them to be very professional from start to finish, price and service was outstanding. I have recommended EMRES to other persons and have been contacted by the end user to thank ME for getting them in touch with EMRES, I have had no issues with EMRES and would highly recommend them to anyone. Service-Quality-Advice was outstanding. David O'N, Glasgow.
I had a new alarm system Installed last week by EMRES, the staff were very professional and polite - I would recommend them. Norrie G, Coatbridge.
We got an alarm installed for my Mother in Law and one for ourselves....It was a professional install and the back up service was good too...We would recommend Frank...EMRES to all.John M, Motherwell
Overall..an excellent service. I had my alarm serviced and my Uncle and Gran had a system installed. I would recommend Emres...no mess and no hassle. Gary C, Motherwell.
Very pleased with the service we received, prompt, reliable and extremely helpful. I would gladly recommend EMRES to any of my associates for business or personal ( home) alarm systems. Marilyn B, Motherwell.
Wonderful service, consummate professional. All advice was extremely helpful and I received better service at a much better cost than my previous supplier. Would have no hesitation in recommending EMRES to anyone. Much appreciated.Claire B, Motherwell.
We just had the Wire Free Alarm System fitted the professionalism in EMRES was outstanding. "I feel safer than the Queens crown jewels " What a fantastic job. Many Thanks.....Trisha P, Motherwell.
Had my alarm system fitted with EMRES Security Systems, excellent service and would recommend them to everyone, very happy with the service.Derek &Tracey F, Motherwell.
Having called EMRES Security Systems due to it being passed onto me, due to the professionalism previously given. Frank came out and undertook a Security Scan and sweep of our Lanarkshire Facilities. What the report contained was information which could only have been gained from someone who simply "knows his stuff". I would state categorically that the experience I have had with EMRES and Frank was a company set up to offer the truth about security and in a type of business which has been known in the past to have unscrupulous sales and dubious advice, the best way to say something about this company and Frank himself, is that I would trust them and heed their advice. An extremely professional firm with knowledgeable and professional staff. I would have no issue in suggesting Emres to individuals and business friends and have done so already. Tam P, Viewpark.
Contacted EMRES Security Systems regarding issues with alarm system which they did not install. The technician took great time to explain the problem and reset the alarm for us very helpful & would recommend EMRES to anyone. Thanks Again Alex & Ann McC, Airdrie.
Contacted Emres Security Systems after unfortunately having been the victim of a break in and Frank came out and did a full review of our club and our security needs. Frank then gave us several options and when we decided what was best for our situation he attended immediately and fitted a first class system that easily surpassed the inadequate system we had previously. A first class service. Aleck McL, Airdrie.
I have had many dealings with Frank at EMRES Security Systems over the years on a professional level and find his knowledge of security systems and their applications second to none in the security industry, EMRES give sound advice and deliver excellent customer service at very reasonable prices, I would recommend EMRES to everyone. D. McB Security Operations Manager, U.K
Just had my home alarm system installed by EMRES Security Systems. From start to finish the job was handled professionally. Frank is exceptionally knowledgeable and will tailor any alarm system to your personal requirements. We would have no hesitation recommending frank to anyone looking to install a home security system. Thanks for a job well done.Lyndsay McN, Glasgow.
We used EMRES Security Systems to install our cctv and alarm in 2011 and have since added to the system as our company has expanded. Due to the advice we received from EMRES prior to our initial install our costs to add to the system have been minimal. I would recommend EMRES to anyone looking for any kind of security system. Tracey M, Coatbridge
EMRES Security Systems were recommended to me by a friend. I contacted them and spoke with Frank who came out to my house and recommended exactly what was needed. There was no annoying sales pitch or any pressure to have a new system fitted.Unlike many other alarm companies EMRES will not recommend unnecessary work just to make money. Frank is very knowledgeable in his field as well as honest and trustworthy. EMRES have also taken on ownership of the alarm system in my new house and I would not hesitate to recommend Frank/ EMRES to anyone. Gillian M, Blantyre.
Great job - well done- sound advice and piece of mind. Very recommended to all. many thanks. John & Agnes D, Motherwell.
I've used EMRES Security Systems for both alarm and cctv work several times and have recommended them to numerous others and like my Father would honestly say that this company definitely puts customer service before profit. This guy has a lot of experience behind him and is good at what he does. Danny G, Coatbridge.
Fantastic customer service from start to finish. We could not recommend EMRES highly enough. Frank provided us with various options and helped us make an informed choice of the system that best suited our needs. The standard of workmanship and professionalism exceeded our expectations and we are delighted with our alarm system. Claire & Graham L, Cleland.
EMRES Security Systems planned and installed 28 cameras into our 130 bedroom hotel in Perthshire. EMRES provided a fantastic service and was very reasonably priced based on two additional quotes we received. Follow up service has also been second to none. The system was demonstrated to the local Police who gave it a big thumbs up. EMRES also installed an 8 camera system in our staff accommodation building as well as Installed the security system in our public bar.
General Manager, Fishers Hotel, Pitlochry, Perthshire.
EMRES Security Systems put our alarm in with no mess, Frank was very helpful and positive about the alarm he explained it all to me in words I could understand. I feel much safer now as my doors chime when they open and I can part set the alarm or have it all on. I feel much safer now, thank you Frank. Agnes B.
Finally found a 1st Class Professional company who gives accurate and money saving advice, EMRES Security Systems headed by Frank easy to talk to and understand without the hard sell.Many Thanks Five Star ***** Glen G,Carluke.
Been looking for an alarm system for a while got Frank recommended to me by a workmate who couldn't praise the system or customer service enough. Called Frank who was more than willing to work round my shifts and arrived bang on time as agreed was professional & friendly didn't try to oversell and talked and walked through everything. Agreed a competitive price booked install and put my feet up. Frank arrived nice & early again to suit my work hours and did a great job. The system is of top quality and easy to use I have called Frank several times since for advice and he has always been available in fact he also installed a full system at the in laws on the back of my recommendation and the quality of work at my home. I cannot praise Frank & EMRES highly enough and have absolutely no hesitation in recommending them to anyone. Gary S, Motherwell.
Tremendous simple wireless system, brilliant service and installation. love the fact its remote control as well. Ken Mack, Glasgow.
After moving into my new home, I was looking for an up to date wireless alarm system. Frank was recommended by a family friend. He went over what was the best system suited for my type of property.In the end I ended up going for the superb HKC wireless system, with a linkable smartphone app.With space to add to it, and the quote he gave me was excellent. A big thank you to Frank & EMRES. I have absolutely no hesitation in recommending them to anyone. Brilliant service and installation. David W, Blantyre.
First class service received, we are extremely pleased with the alarm system you installed for us, it was very informative and helpful and done with such professionalism and the price was fair.Will definitely be recommending you to our friends and neighbours thanks for all your help,Marion McC, Airdrie
EMRES provided a very efficient service, providing a realistic quote and then completing the fitting of a wireless alarm system quickly and without damage to our property. Altogether a reliable and trustworthy service that we will definitely recommend to others". James W, Falkirk
Recently bought my first house to find the house at the top of the street got broken into. I feared that the same could happen to mine. I gave EMRES a call and Frank had my full wireless alarm system fitted within 24 hours and explained the ins and outs of things I could do with the system etc. I would strongly recommend anyone thinking of getting a system to contact EMRES. I Couldn't be more pleased with the full installation that I can operate with my mobile phone too. Thanks. Kevin H, Wishaw
I have recently just had a wireless home security system fitted by EMRES. Since having the system fitted, i feel more safe and secure. I wish i had bought one years ago. Frank came out and surveyed my property. He advised on several systems that were available and gave me several options. The price he quoted was the price that was paid. No hidden extras. I will certainly be recommending EMRES in the future. Thank you Frank. Moira B, Glasgow
Frank Came out to see me on the Friday afternoon after I was burgled on the Thursday. Gave up his weekend off to fit a system for me on the Saturday. Pleasant friendly service and great price. Cant thank you enough mate. Saor Alba. Colum D, Paisley
Really helpful and quick talks you through his work and doesn't rip you off. Thanks. John R, Motherwell
Emres Loss Prevetion Service is a very professional company which have done a first class job in installing my new house alarm system. Their knowledge of alarm systems that are available is huge, so their advice on the type of system that would suit me best was invaluable. I have no hesitation in recommending Emres. Paul E, Livingston
We wished to have an alarm installed at our house, but it pays to be cautious, but EMRES were recommended and I was delighted with the end product. Very experienced.....he advised us what system to have and explained every detail of the procedure. Very well-mannered and nothing was a bother to him. He informed us of exactly what was happening. If I had known years ago about EMRES I would have had it before now. Thank you again EMRES, good job done. Margaret G, Viewpark.
Very pleased with frank. very helpful and explains how the stystem works. he turned up when he said he would and worked well. You should not be disappointed if you hire him. Mrs I, Airdrie.
"I cannot praise this company high enough. Frank contacted me immediately and arranged to come out asap to fix the problem at the day and time it suited me. Fixed the problem and explained why it had happened and updated my system for me at a very reasonable price. Would use his services again and would high recommend this company" Margaret L, Coatbridge.
The quality of the alarm system supplied by EMRES was exceptional and the quote was very competitive and unbeatable by any other company I got quotes from. I'm extremely happy with the job done and I have already recommended EMRES to numerous family member to have their homes protected and I would recommend EMRES to anyone who wants to protect their home and feel safe within, I would definitely use EMRES again. Mark A, East Kilbride
Friendly, fast and efficient service on the installation of our intruder alarm, over the Christmas holiday, with excellent down-to-earth advice from the ever helpful and knowledgeable Frank. Great job! Ken D, Falkirk.
Thoroughly recommended. The system we had was effectively useless so Frankie provided great advice on the system we needed and then supplied/fitted it at a brilliant price (quote was well below others I had checked.) Very knowledgable and passionate about security, that's very evident and reassuring. Job and aftercare was so good that I'm now using EMRES to install more security measures. Don't hesitate in getting them to do your work! Tony M, Kilsyth
"Frankie arrived on time, and proceeded to carry out the inspection and testing of the alarm system and replacing of back-up battery to my complete satisfaction at the agreed price which was very reasonable. Frankie displayed a thorough knowledge of ways I could upgrade the existing system if I wanted, but there was absolutely no pressure to make any changes. I am happy to recommend EMRES without hesitation, and would certainly hire them again in future." Chris G, Glasgow
Very pleased with work done, arrived when he said he would,also gave a lot of good advice and very reasonable, (not a rip off merchant), in fact have booked him for a follow-up check.
Elizabeth H, Larkhall.
Frankie was absolutely brilliant and straight away started to research the problem I had which was extremely complex. Frankie is bit of a detective.He came out on time, was extremely helpful and gave me loads of advice.The problem was fixed on the day. The price was very reasonable and I would use him again.Why cannot all traders be like him? They make money and gain a good reputation. Most of all, the customer is completely satisfied. I will pass on his details to my friends. Atif, Glasgow.
As a serving Police Officer, was looking for a trustworthy and reliable service for home security. Frank was recommended by another police colleague and gave us a first class service from initial advice through to a quick and professional home security job. He is a contact I would highly recommend to others and he will be our security advisor from now on. Thank you for everything and your continued high standards of service. Derek R, Airdrie.
Frank from the initial visit to completion of the installation of the security cameras has been first class nothing was any trouble to him, even came back after 6.30 pm to complete a update on the system, hoovered up after the job was finished totally reliable also checked and modified our burglar alarm system....we are very very happy with frank and his workmanship thank you...Knights Rest Guest House, Airdrie John U.
Thanks Frankie workmanship superb , service excellent. Will not hesitate if I need any more work . Recommend to all out there just brilliant . Martha, Newarthill
Frank and his team of electricians, Andy and George came to install a full HD CCTV installation to my house. It was a rather awkward day (Saturday) as that was the only day that i can accommodate the installation, yet, it was not a problem for the guys to come round to install. Within 2 hours, the job was complete! Very tidy with the after-installation process. Frank is very thorough with his detailed approach to security systems and gave many an advice on how to make my home secure. His number is safely saved in my contacts list and i would not hesitate in recommending his services to anybody else. Very professional team, thank you! Michael M , Glasgow.
Would highly recommend. Not only a great and professional job completed but Frank took the time to talk us through the options and ensure we selected the most appropriate equipment for our needs. Fantastic value too compared to some other quotes. Thanks Frank! Amy, Bonnybridge.
Frank has been more than a professional. I have found someone trustable and this is the most important thing when you hire a person for the first time. He asked me an unbeatable price and his passion for his job is more than clear. I am sure that I will call him again in the future, for any kind of security job I'll need. I couldn't suggest a better person. Stefano V, Bathgate
Excellent service at a very decent price. Frank did a great job installing the alarm and he also gave us very helpful advice. I can't recommend him highly enough!! Luis, Edinburgh.
Frankie has performed a fantastic job and I am very happy for his commitment and job ethics which has been demonstrated through out his work .Happy to recommend his services to the needed and I would have to say he is very professional and has got in depth knowledge and has given us a good comparison of other products in the market and has given the best quote which we were happy with it.
Happy to use his services again if required in future . Raghu M, Paisley.
I have just recently had an alarm system installed by Frank from Emres Security Systems. He took the time to explain the system which best suited our needs and had a great in depth knowledge.He was very professional and quoted me an unbeatable price.I am delighted with the system and would highly recommend him and would have no hesitation in using him in the future. A good job well done. Elizabeth N, Cumbernauld.
Frank did a great job installing my house alarm system. He was extremely knowledgeable, helpful and didn't try to oversell. He even recommended a cheaper system for my application which I really appreciated. The service, quality and price was fantastic. I'd recommend EMRES to anyone. Chris M, East Kilbride
I hired Emres Security Systems, Frank was very knowledgeable about the product and made it interesting. no hard sell which mad a big difference. Fitted the house alarm no mess if there was dust he cleared it up . No waiting on his arrival time .told me he would be at 10.am ,and arrived at 10am fitted the alarm in 2 hours or less very professional passed on his name to others ,could you pass on my thanks to Frank a job well done. Ian D, Kilbirnie.
Frank has done a great job of replacing a system after we were broken into. His advice on how best to deploy a system that will deter such determined and hardened career burglars has been of immense value and we have not only replaced the 'internal' systems but are greatly enhancing the perimeter of our home to ensure a deterrent and high probability of identification and capture if breached. His is always conscious of cost and very open on how he works with his suppliers and source systems providers. I am happy to be contacted for references should you wish this after having talked with Frank. Robert K, Paisley
Found out about Frank, Emres through word of mouth / recommendations . Installed a wireless Alarm System for me , minimal fuss involved , just a few drilling points for Contact sensors , PIRs and control panel . Really impressive piece of kit , state of the art , arm / disarm the system with key fobs ( just like the ones you use for your car ) provided . Frank also showed me how to use the app , I was at work and I forgot to switch on the Alarm , the app tells you if it's on /off and you can arm /disarm from your phone !
My wife feels really safe at nights when going to sleep because of the part set options , just one button and it arms the lower part of the house. Frank really knows his stuff and provides all the support you need even after the job is complete , installed the whole system with minimal disruption to my property , just watch out for the singing !!! Professional Alarm System , really easy to use , worth every penny. Alex L, Glasgow
I have just had a wireless alarm system fitted to my property by Emres. I am over the moon with how they completed everything, from survey, to quotation and install. Frank was very professional and very clean and tidy. The alarm system is amazing and the monitoring package that came with the alarm system will put even the most paranoid persons mind at at ease. I would highly recommend using Emres for anyone that is thinking about getting a security or care system installed in their property. Ciaran C, Glasgow
Frank did an excellent job for us. He arrived on time, explained all about what needed fixed, what our options were for fixing our alarm and then made the necessary fixes.I would highly recommend Frank as he is very professional and extremely knowledgeable about his subject matter. Julie M.
Cant thank Frank enough for his help last night, after numerous calls to other alarm engineers he spent 30 minutes of his time over the phone to resolve my problem with my house alarm and would not take payment. Cant recommend his company enough. Thanks again Paul, East Kilbride
Went with frank to get our alarm system fitted. He explained everything before and after installation and left a nice clean job. Frank was really helpful and took his time explaining how the system worked once installed. Wouldn't hesitate in recommending him to other customers. S Hall, Glasgow
HAD MY ALARM PREVIOUSLY INSTALLED BY A** , WHEN IT WAS FAULTY I COULDN'T GET THEM TO COME OUT UNLESS I PAID A RIDICULOUS CALL -OUT CHARGE, MY ALARM WAS 19 MONTHS OLD, AND HAD SO MUCH ISSUES IN THAT TIME.
I FOUND EMRES ON FACEBOOK. CALLED EMRES AND FRANK CAME OUT IMMEDIATELY , HAVE SINCE HAD FRANK OUT AGAIN FOR MY YEARLY SERVICE , FANTASTIC SERVICE AT A GREAT PRICE , NO HIDDEN EXTRAS, WHAT YOU ARE QUOTED IS WHAT YOU PAY , UNLIKE OTHER ALARM COMPANIES . FRANK IS REALLY KNOWLEDGEABLE AND EXTREMELY HELPFUL, WOULD THOROUGHLY RECOMMEND EMRES ,AND FRANK IN PARTICULAR WHO TOOK THE TIME TO EXPLAIN TO ME IN DETAIL HOW MY ALARM WORKS SOMETHING I DIDN'T GET FROM THE ORIGINAL COMPANY, I WISH I HAD KNOWN ABOUT THIS COMPANY AS NOT IMPRESSED WITH A?? AT ALL ! K.McCluskey, Glasgow